Local Storage seems to be disabled in your browser. For the best experience on our site, be sure to turn on Local Storage in your browser.

Vortex Audio Return Policy:

  • All Sales are Final. No Refunds - Any returns within 30 days will be given credit towards exchange and require the original purchase receipt. We will not accept returns after 30 days besides warranty covered repairs or replacements with the original purchase receipt. Cash refunds will not be given

  • 60 Day/One Time Exchange Warranty on Most Brands with Receipt - We will replace most defective items or items damaged by normal use within the first 60 days. This covers items such as speakers, amplifiers, crossovers, and equalizers. This does not include items such as speaker boxes, amp kits or other installation accessories. This EXCLUDES Banda, Beyma, DB Link, DB Drive, PRV, SounDigital, Sundown and DS18 Voice Speakers.  These brands will not be warrantied. Taramp's will be handled separately as explained below.

  • Taramp's 6 Month Warranty Exchange will Include a $25-$50 Fee – If an even replacement is available, we will replace any defective Taramp's product in the first 60 days for a $25 fee. After 60 days, amplifiers 3000 Watts or stronger will incur a $50 replacement fee. If a replacement is not immediately available you can choose to wait until they become available, or return the item for credit towards another item. The $25 fee will be deducted from your credit.
  • All returned items must still have serial number visible and legible – All serial numbers on purchased items will be recorded at check out and will be checked at the time of return. If the serial number on the item being returned and the serial number in our records do not match the return will not be accepted and no credit will be given.